Skills & Competencies for Quality Assurance Senior Manager

Quality Assurance Senior Manager job profile

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JOB SUMMARY for Quality Assurance Senior Manager

Responsible for the implementation of policies and procedures to ensure adherence to production quality standards.

JOB RESPONSIBILITIES for Quality Assurance Senior Manager

Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements.

Quality Assurance Senior Manager SALARY RANGE

BASE 50%
$162,123
TOTAL 50%
$180,302
Job Level
M03
Job Code
EX05000072
Education/Degree
Bachelor's Degree
Reports To
Director

Quality Assurance Senior Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Assurance Senior Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Quality Assurance Senior Manager

1 Job Family Competencies – ISO Standards
Proficiency Level -3
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used technologies and software for calculations and reports related to ISO.
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Level 2 Behaviors
(Light Experience)
Documents the results of all testing and inspections in accordance with the ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Implements and maintains a quality management system to maximize business efficiency.
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Level 4 Behaviors
(Extensive Experience)
Improves quality systems documentation to meet and exceed ISO organizational standards.
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Level 5 Behaviors
(Mastery)
Develops compliance activities to comply with the current ISO requirements.
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2 Job Family Competencies – KaiZen
Proficiency Level -4
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Explains the key principles of the Kaizen methodologies in eliminating waste.
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Level 2 Behaviors
(Light Experience)
Identifies all forms of waste in the plant through Kaizen methodologies to improve productivity.
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Level 3 Behaviors
(Moderate Experience)
Provides toolsets and metrics through reports and system functionalities for Kaizen projects.
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Level 4 Behaviors
(Extensive Experience)
Manages Lean activities, including assisting in planning, performing, and sustaining Kaizen events.
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Level 5 Behaviors
(Mastery)
Develops value stream maps utilized to support process owners in identifying and eliminating waste.
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3 Quality Assurance Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Senior Manager
Proficiency Level - 4
5 Competency for - Quality Assurance Senior Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Quality Assurance Senior Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -4
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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3 Quality Assurance Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Senior Manager
Proficiency Level - 4
5 Competency for - Quality Assurance Senior Manager
Proficiency Level - 5

Summary of Quality Assurance Senior Manager skills and competencies

There are 0 hard skills for Quality Assurance Senior Manager.
10 general skills for Quality Assurance Senior Manager, ISO Standards, KaiZen, Lean Manufacturing, etc.
12 soft skills for Quality Assurance Senior Manager, Business Process Improvement, Standard Operating Procedures (SOP), Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Senior Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Standard Operating Procedures (SOP), and be skilled in Budgeting.

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